{"id":7916,"date":"2025-11-18T14:31:11","date_gmt":"2025-11-18T14:31:11","guid":{"rendered":"https:\/\/bomchacha.es\/shipping-delivery\/"},"modified":"2026-03-17T12:50:49","modified_gmt":"2026-03-17T12:50:49","slug":"shipping-delivery","status":"publish","type":"page","link":"https:\/\/bomchacha.es\/en\/legal-notice\/shipping-delivery\/","title":{"rendered":"Shipping &#038; Delivery"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>How long does it take for my order to arrive?<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">During the purchase process, our website will show:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>The shipping methods available for your destination<\/li>\n\n\n\n<li>The price<\/li>\n\n\n\n<li>Estimated delivery time (in working days)<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>Working days do not include Saturdays, Sundays or holidays<\/strong> in the destination country.<\/p>\n\n<p class=\"wp-block-paragraph\">Delivery times are estimates provided by our carriers and are not guaranteed.<\/p>\n\n<p class=\"wp-block-paragraph\">Remote areas may require more time, and timelines vary by country.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\"><strong>Preparation times<\/strong><\/h2>\n\n<ul class=\"wp-block-list\">\n<li><strong>Orders placed before 14:00 (Monday to Friday)<\/strong> \u2192 are shipped the same day<\/li>\n\n\n\n<li><strong>Orders after 14:00<\/strong> \u2192 are shipped the next business day<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>Friday Orders:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Before 14:00 \u2192 shipping on Friday, delivery on Monday<\/li>\n\n\n\n<li>After 14:00 \u2192 shipping on Monday, delivery on Tuesday<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\"><strong>How much does shipping cost?<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">On our Shipping page you can see the most up-to-date options, with estimated times and prices.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>Spain<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li><strong>Free Shipping<\/strong><\/li>\n\n\n\n<li>European Tracked Standard (3\u20134 days estimated), tax included<\/li>\n\n\n\n<li>Free from \u20ac60<\/li>\n\n\n\n<li>Otherwise: <strong>\u20ac4.95 + VAT<\/strong><\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\"><strong>Europe<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li><strong>Free Shipping<\/strong><\/li>\n\n\n\n<li>European Tracked Standard (10 days estimated), tax included<\/li>\n\n\n\n<li>Free from \u20ac60<\/li>\n\n\n\n<li>Otherwise: <strong>\u20ac6.96 + VAT<\/strong><\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\"><strong>Rest of the World<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Standard shipping may not be available for some destinations<\/li>\n\n\n\n<li>Tracked International (20 days estimated), taxes <strong>not included<\/strong><\/li>\n\n\n\n<li>From <strong>\u20ac15+<\/strong><\/li>\n<\/ul>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Shipping costs may vary depending on the customer&#8217;s order details.<\/p>\n<\/blockquote>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\"><strong>Can I track my order?<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Yes.<br\/>All of our shipping methods include tracking.<\/p>\n\n<p class=\"wp-block-paragraph\">After shipping, you will receive an email with a <strong>tracking link<\/strong>.<br\/>If you don&#8217;t see it after a few days, check your spam folder.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\"><strong>Which countries do you ship to?<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">We ship to most countries in the world thanks to our logistics partners.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\"><strong>When will my order be shipped?<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Orders are processed immediately upon confirmation.<br\/>Once shipped, you&#8217;ll receive a <strong>tracked shipping confirmation email<\/strong> .<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\"><strong>Where is the order shipped from?<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">All orders are shipped from <strong>Madrid, Spain<\/strong>.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\"><strong>What do I do if my order is delayed?<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Although we monitor shipments closely, external circumstances may cause delays.<\/p>\n\n<p class=\"wp-block-paragraph\">If your order exceeds the estimated time frame or the tracking seems unusual, please contact us.<\/p>\n\n<p class=\"wp-block-paragraph\">You can return any order that you no longer wish to keep once received.<br\/>Please see our <strong>Return Policy<\/strong>.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\"><strong>Can I ship my order to a forwarding address?<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">No.<br\/>We do not ship to forwarding addresses.<br\/>The order may be cancelled if one of these addresses is detected.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How long does it take for my order to arrive? During the purchase process, our website.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":7924,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7916","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bomchacha.es\/en\/wp-json\/wp\/v2\/pages\/7916","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bomchacha.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bomchacha.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bomchacha.es\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bomchacha.es\/en\/wp-json\/wp\/v2\/comments?post=7916"}],"version-history":[{"count":1,"href":"https:\/\/bomchacha.es\/en\/wp-json\/wp\/v2\/pages\/7916\/revisions"}],"predecessor-version":[{"id":7917,"href":"https:\/\/bomchacha.es\/en\/wp-json\/wp\/v2\/pages\/7916\/revisions\/7917"}],"up":[{"embeddable":true,"href":"https:\/\/bomchacha.es\/en\/wp-json\/wp\/v2\/pages\/7924"}],"wp:attachment":[{"href":"https:\/\/bomchacha.es\/en\/wp-json\/wp\/v2\/media?parent=7916"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}