{"id":7918,"date":"2025-11-18T14:31:11","date_gmt":"2025-11-18T14:31:11","guid":{"rendered":"https:\/\/bomchacha.es\/envio-e-entrega\/"},"modified":"2026-03-17T12:50:49","modified_gmt":"2026-03-17T12:50:49","slug":"envio-e-entrega","status":"publish","type":"page","link":"https:\/\/bomchacha.es\/pt-pt\/aviso-legal\/envio-e-entrega\/","title":{"rendered":"Envio e Entrega"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Quanto tempo demora at\u00e9 a minha encomenda chegar?<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Durante o processo de compra, o nosso site ir\u00e1 mostrar:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Os m\u00e9todos de envio dispon\u00edveis para o seu destino<\/li>\n\n\n\n<li>O pre\u00e7o<\/li>\n\n\n\n<li>Tempo estimado de entrega (em dias \u00fateis)<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>Os dias \u00fateis n\u00e3o incluem s\u00e1bados, domingos ou feriados<\/strong> no pa\u00eds de destino.<\/p>\n\n<p class=\"wp-block-paragraph\">Os tempos de entrega s\u00e3o estimativas fornecidas pelos nossos transportadores e n\u00e3o s\u00e3o garantidos.<\/p>\n\n<p class=\"wp-block-paragraph\">\u00c1reas remotas podem exigir mais tempo, e os prazos variam consoante o pa\u00eds.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\"><strong>Tempos de prepara\u00e7\u00e3o<\/strong><\/h2>\n\n<ul class=\"wp-block-list\">\n<li><strong>As encomendas feitas antes das 14:00 (segunda a sexta-feira)<\/strong> \u2192 s\u00e3o enviadas no mesmo dia<\/li>\n\n\n\n<li><strong>As encomendas ap\u00f3s as 14:00<\/strong> \u2192 s\u00e3o enviadas no dia \u00fatil seguinte<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>Encomendas de sexta-feira:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Antes das 14:00 \u2192 envio na sexta-feira, entrega na segunda-feira<\/li>\n\n\n\n<li>Ap\u00f3s as 14:00 \u2192 envio na segunda-feira, entrega na ter\u00e7a-feira<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\"><strong>Quanto custa o envio?<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Na nossa p\u00e1gina de Envios pode ver as op\u00e7\u00f5es mais atualizadas, com prazos e pre\u00e7os estimados.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>Espanha<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li><strong>Envio gratuito<\/strong><\/li>\n\n\n\n<li>Norma Europeia Acompanhada (estimado de 3\u20134 dias), imposto inclu\u00eddo<\/li>\n\n\n\n<li>Gr\u00e1tis a partir de \u20ac60<\/li>\n\n\n\n<li>Caso contr\u00e1rio: <strong>\u20ac4,95 + IVA<\/strong><\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\"><strong>Europa<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li><strong>Envio gratuito<\/strong><\/li>\n\n\n\n<li>Norma Europeia Rastreada (estimado de 10 dias), imposto inclu\u00eddo<\/li>\n\n\n\n<li>Gr\u00e1tis a partir de \u20ac60<\/li>\n\n\n\n<li>Caso contr\u00e1rio: <strong>\u20ac6,96 + IVA<\/strong><\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\"><strong>Resto do Mundo<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li>O envio padr\u00e3o pode n\u00e3o estar dispon\u00edvel para alguns destinos<\/li>\n\n\n\n<li>Tracked International (estimado em 20 dias), impostos <strong>n\u00e3o inclu\u00eddos<\/strong><\/li>\n\n\n\n<li>A partir <strong>de \u20ac15+<\/strong><\/li>\n<\/ul>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Os custos de envio podem variar consoante os detalhes da encomenda do cliente.<\/p>\n<\/blockquote>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\"><strong>Posso acompanhar a minha encomenda?<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Sim.<br\/>Todos os nossos m\u00e9todos de envio incluem rastreamento.<\/p>\n\n<p class=\"wp-block-paragraph\">Ap\u00f3s o envio, receber\u00e1 um email com um <strong>link de rastreamento<\/strong>.<br\/>Se n\u00e3o o vires depois de alguns dias, verifica a pasta de spam.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\"><strong>Para que pa\u00edses enviam?<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Enviamos para a maioria dos pa\u00edses do mundo gra\u00e7as aos nossos parceiros log\u00edsticos.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\"><strong>Quando \u00e9 que a minha encomenda ser\u00e1 enviada?<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">As encomendas s\u00e3o processadas imediatamente ap\u00f3s a confirma\u00e7\u00e3o.<br\/>Uma vez enviado, receber\u00e1 um <strong>email de confirma\u00e7\u00e3o de envio acompanhado<\/strong> .<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\"><strong>De onde \u00e9 que a encomenda \u00e9 enviada?<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Todas as encomendas s\u00e3o enviadas de <strong>Madrid, Espanha<\/strong>.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\"><strong>O que fa\u00e7o se a minha encomenda for atrasada?<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Embora monitorizemos os envios de perto, circunst\u00e2ncias externas podem causar atrasos.<\/p>\n\n<p class=\"wp-block-paragraph\">Se a sua encomenda exceder o prazo estimado ou se o rastreamento parecer invulgar, por favor contacte-nos.<\/p>\n\n<p class=\"wp-block-paragraph\">Pode devolver qualquer encomenda que j\u00e1 n\u00e3o queira manter depois de recebida.<br\/>Por favor, consulte a nossa <strong>Pol\u00edtica de Devolu\u00e7\u00f5es<\/strong>.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\"><strong>Posso enviar a minha encomenda para um endere\u00e7o de reencaminhamento?<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">N\u00e3o.<br\/>N\u00e3o enviamos para endere\u00e7os de reencaminhamento.<br\/>A encomenda pode ser cancelada se um destes endere\u00e7os for detetado.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Quanto tempo demora at\u00e9 a minha encomenda chegar? Durante o processo de compra, o nosso site.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":7926,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7918","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bomchacha.es\/pt-pt\/wp-json\/wp\/v2\/pages\/7918","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bomchacha.es\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bomchacha.es\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bomchacha.es\/pt-pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bomchacha.es\/pt-pt\/wp-json\/wp\/v2\/comments?post=7918"}],"version-history":[{"count":1,"href":"https:\/\/bomchacha.es\/pt-pt\/wp-json\/wp\/v2\/pages\/7918\/revisions"}],"predecessor-version":[{"id":7919,"href":"https:\/\/bomchacha.es\/pt-pt\/wp-json\/wp\/v2\/pages\/7918\/revisions\/7919"}],"up":[{"embeddable":true,"href":"https:\/\/bomchacha.es\/pt-pt\/wp-json\/wp\/v2\/pages\/7926"}],"wp:attachment":[{"href":"https:\/\/bomchacha.es\/pt-pt\/wp-json\/wp\/v2\/media?parent=7918"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}